To improve the consumer experience and drive revenue, brands and retailers should prioritize inventory management where online and in store overlap: in store pickup and in store returns.
Sometimes it pays to go back to the basics: Here are three reasons assisted selling is a brand's best bet for driving sales in third party stores.
There’s nothing more frustrating to consumers than waiting at length for an associate to "check the back" for products. Brands and retailers should provide associates with tablets capable of digitally locating inventory reduce to friction and drive sales.
As dollars per square foot decrease, brands and retailers explore different ways to make use of brick-and-mortar space.
The physical space of retail stores is a brand’s biggest asset, a place they can connect with consumers in a way that’s still impossible online. The key? An emotional connection.
Today, improving the shopping experience requires "phygital" moments: in-store fixtures or activities that merge digital conveniences with physical interactions. The toy industry is paving the way for these hybrid experiences.
Find out how IoT services can help retailers improve inventory management, mitigate lines, create more automated pick up locations and free associates to spend more time with shoppers.
The concession model gives brands the ability to better control their identity and customer experience in-stores, but brands and retailers need to grasp the ins-and-outs of this model before diving in head first.