Retail excellence begins here.

ThirdChannel provides a unified commerce solution to drive sales wherever your brand lives.

Our comprehensive approach guides your in-store and online efforts with powerful data gathered by dedicated brand reps, staffed in real-time with knowledgeable agents, all sourced, trained and managed by our retail specialist team.

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ThirdChannel puts powerful cloud-based technology into the hands of highly-skilled, passionate brand reps to read shopping environments and generate action plans to guide in-store and online efforts where to drive the most sell-through.

Watch ThirdChannel provide visibility and control for retail customers.

TC - Brand Video Revision - v3 - Final

 

Authentic experience is what pays dividends.

Robust yet so easy to use.

Whether you are a brick-and-mortar, online, or DTC brand, ThirdChannel's end-to-end solution helps you understand where to quickly prioritize efforts to produce amazing results. 

Managed Chat for eCommerce

Your potential buyers no longer trust your online reviews, especially those "collected as part of a promotion." Want to see an increase in conversions? Basket size? Connect them with real humans, brand representatives who can answer their questions. 

In-Store Retail Execution

Take a data-driven approach to support merchandising, inventory management,  BOPIS, store demo, assisted selling, customer and associate education activities in store to drive maximum sell-through and sales growth using your field team or ours (including during a pandemic).

Brand Rep Network

Today's consumers trust strangers over brands, past customers over sales associates, and advocates who are relatable. We find real micro-influencers (aka your best customers) to influence customers in-store and online to drive sales and build premium loyalty to your brand's products. 

ThirdChannel offers improvements to the traditional 3PL solution…reliable information on what is happening in each market…more accurate and real-time reporting systems with live feeds and reporting generated instantly.

Director, Channel Sales, GoPro
Pioneer of Action Sports Cameras, Drones and Accessories

We needed to be sure our brand was represented the way we wanted and that there was continuity of presence at retail. We needed help with our launches and we couldn’t be in all places at once. ThirdChannel Brand Reps are more like brand ambassadors that are within the demographic; not just a merchandiser.

Senior Manager, ASICS
Multinational Footwear and Sports Equipment Brand

Nobody brought the digital platform that ThirdChannel brought and nobody let us be part of the hiring process of the Brand Representatives like ThirdChannel does.

Brand Manager, 4moms
Technology Enabled Baby Gear Brand

It’s incredibly challenging to get the assortment right in the door, then to have the right marketing materials to support the sell through at scale, in so many different sport verticals, and get it into all the doors at scale in under 30 days.

Key Account Manager, Oakley
Iconic Sports Performance Equipment, Lifestyle Apparel & Accessories Brand

We didn’t know how our new [running shoe] line was going to do, but we knew we had support from ThirdChannel Brand Reps. By the end of 2017 it was one of [our retailer’s] biggest-selling models for the year. Some weeks it passed 20% sell-through. One week it hit 27%.

Tech Field & Operations Supervisor
Leading Sports Footwear and Apparel Brand

A store manager asked if we had recently changed demonstration providers and I explained that we had. He only had wonderful things to say about his new ThirdChannel Brand Rep and that the knowledge, attitude, and confidence is a world of change from the previous person.

Field Training Manager, OXO
Award-Winning Cooking Tools & Housewares Brand
ThirdChannel - COVID Safety Audit - v12 - Final

 

Upgrade customer experience at retail and drive 5x more sales in days, not weeks. Get started now.